Frequently Asked Questions

Leafly Garden Mushrooms 0010
Drop Off Service

Curbside Pickup

When you get our text, head outside and meet your buddy. That’s it. Honestly, it’s as easy as ordering a pizza. Actually, it’s easier.

TAKE 20% OFF YOUR FIRST ORDER WITH OUR CODE

MUSHROOM BENEFITS

A variety of applications such like;

How Long Will It Take For Local Delivery?

We now offer same day delivery for the North Shore, Vancouver and Burnaby. Here are some estimates: Basically our average is 30 mins to 1 hour. Some exceptions where it may take up to 2+ hours.

How Long Will It Take To Receive My Order By Mail?

We ship via Canada Post Express which takes between 2 to 5 business days depending on your location. Your order should arrive no more than 2 business days from the estimated arrival date (that is 2 days after the 3-5 business days). If it is beyond this window (5 to 7 business days) we will open an investigation with Canada Post to try and locate the package.

Do You Offer Discreet Shipping?

We always ship in discreet packages and use vacuum sealed smell proof packaging for our products. We ship with no labeling on the outside of our packaging so it won’t draw any attention.

What If My Package Is Heading To The Wrong Destination?

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit / letter, it can cause a routing error and your package could be delayed 1-2 days.

My Tracking Number Doesn’t Work? What Do I Do?

Your tracking number will be emailed to you before it has been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable on the Canada Post website. So please wait 24 hours and the tracking should be correct. If it does not, please email canadadelivers@gmail.com and we will look into it.

Why Does Canada Post Say My Package Is “Successfully Delivered” When I Have Not Received My Order?

There are 2 likely scenarios as to why this is happening: the postal worker put it in the wrong mailbox, OR the postal worker will scan all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.

What If My Package Is Heading To The Wrong Destination?

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit / letter, it can cause a routing error and your package could be delayed 1-2 days.

My Tracking Number Doesn’t Work? What Do I Do?

Your tracking number will be emailed to you before it has been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable on the Canada Post website. So please wait 24 hours and the tracking should be correct. If it does not, please email canadadelivers@gmail.com and we will look into it.

Why Does Canada Post Say My Package Is “Successfully Delivered” When I Have Not Received My Order?

There are 2 likely scenarios as to why this is happening: the postal worker put it in the wrong mailbox, OR the postal worker will scan all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.

Where Do You Ship From?

All orders ship from British Columbia.

How Does Your Referral Program Work?

Email us directly to become one of our affiliates.
We will start by offering you a promo code of your very own.
For every order confirmed with your promotional code we will offer a $5 payout.

What About Other Questions I Have?

We guarantee efficient communication to our members and speedy delivery of orders, without neglecting individual concerns. Details are important to us so we pay attention to every last one.